Courtyard by Marriott Abilene Southwest/Abilene Mall South

1. The rooms, furniture, and fixtures need updating. 2. Dead landscaping Needs to be removed and replaced. 3. Carpet needs to be replaced. 4. Pool has algae - needs to be brushed with proper chemicals (acid & chlorine) possible resurface is in order. 5. Grill & Fire Pit non functional.

Sue and Alicia were awesome! Very welcoming and accommodating, the whole staywas wonderful. Highly recommend!

This hotel was very accommodating to me. I was able to check in early and check out late which was very needed. When I asked for a plate and silverware it was brought to me quickly. Room was nice but the walls are very thin. I could hear a whole conversation that was happening next door and it seemed they were talking at a normal volume.

I had a fantastic stay at this hotel! From the moment I arrived, I was impressed by how clean and well-maintained everything was. The room was spotless, and the common areas were just as immaculate. It’s clear the staff takes great pride in keeping the place looking its best. Speaking of the staff, everyone I encountered was incredibly friendly and welcoming. They made me feel right at home, always greeting me with a smile and ready to help with anything I needed. A special shoutout to Leah—she was by far the most helpful and kind person I met during my stay. She went above and beyond to make sure I was comfortable and had everything I needed. Another huge plus is the location. The hotel is super convenient to a ton of amenities—restaurants, shops, and local attractions are all just a short walk or drive away. Whether you’re in town for business or leisure, you can’t beat the convenience. Highly recommend staying here—you won’t be disappointed!

The receptionist was really good helpful to a couple of stranded Grayhound riders and she was very polite and help us figure out what to do after grayhound had a problem and just dumped us in the wrong hotel

Very quiet stay and will be my choice for my next stay in Abilene, Texas. The balcony room was extremely comfortable and very quiet and I was able to see my vehicle from my room. Service was fine, although I did pay for breakfast in my reservation, three different staff members had to confirm I did so before preparing my food. This was a bit cringy but we did eat and it was a fine little meal.

Nice hotel will expensive but at 11:30 at night when you’ve been driving for nine hours and you’re tired. You’ll pretty much take anything as long as it’s got a comfortable bed and it did have a comfortable bed. I couldn’t tell you how the pillows are cause I always travel with my own purple pillow.

The staff was so accommodating to me and my boyfriend! We were on our way to the Texas eclipse festival and didn't arrive at the hotel until 5am due to having issues with the car! They were super kind from the moment we walked in and even lowered the cost of the room since we'd only have it for 5 hours. Then offered a later checkout for 12pm so we could rest a little more. I could go on and on about the amazing experience I had during this stay. The whole team was beyond amazing! I will go out of my way to stay at this exact hotel again. Everything was so clean and the infused water made fresh daily was such a highlight! Thanks again!!